Healthcare & Professional Referrals
We work closely with Hospital Discharge Teams, Social Workers, GPs, and Community Healthcare Professionals across Chesterfield, Derbyshire, and Nottinghamshire to provide rapid, relationship-led home care that safely returns patients to where they belong: home.
How Our Referral Pathway Works
We understand that delayed transfers of care impact patients, families, and bed capacity. Our process is designed for speed, clarity, and patient safety.
Referral Intake & Triage
Submit the patient’s initial details via our secure form below, phone, or encrypted email. We acknowledge receipt within 60 minutes and confirm initial capacity.
Clinical & Home Assessment
Our Registered Care Manager conducts a thorough assessment on the hospital ward or at the patient's home, liaising with family, OT/PTs, and the discharge team.
Safe Transition & Care Start
A bespoke, person-centred care plan is established with matched carers. We attend the hospital discharge transition and provide ongoing feedback to the referrer.
Who We Accept Referrals From
We act as an integrated extension of local healthcare and social care networks across Chesterfield, Bolsover, Dronfield, Derbyshire, and Nottinghamshire.
Hospital Discharge & Hub Teams
Rapid turnaround for patients medically fit for discharge, avoiding hospital deconditioning and freeing up acute ward beds.
Adult Social Care Teams
Direct payment management, brokered local authority care packages, and transition arrangements with complete reporting.
GPs & Primary Care Networks
Community support for vulnerable, elderly, or isolated patients at risk of unnecessary A&E admissions.
Community Nurses & Matrons
Collaborative care plans for medication oversight, pressure care positioning, nutrition support, and mobility assistance.
Occupational Therapists & PTs
Following reablement exercise regimes, equipment familiarisation, and safe transfer protocols at home.
Continuing Healthcare (CHC) Teams
Compassionate, dignity-led care for complex conditions, progressive illnesses, and end-of-life palliative home support.
Submit a Professional Referral
Please provide as much information as available. Our team will review the details promptly and contact you to coordinate the next steps.
Information for Referring Professionals
For urgent hospital discharge cases, our Registered Care Manager can carry out a ward or home assessment within hours of receiving the referral, with care packages commencing within 24 to 48 hours subject to clinical suitability and capacity.
We provide home care across Chesterfield, North Derbyshire (including Bolsover, Dronfield, Clay Cross, Staveley, Eckington, and surrounding villages) as well as neighbouring Nottinghamshire communities (including Mansfield and Worksop).
Yes. We regularly accept clients funded via Local Authority Direct Payments, NHS Continuing Healthcare (CHC) personal health budgets, and fully private arrangements. We can liaise with local brokerage teams to facilitate agreement paperwork.
We assign a named Care Coordinator to each client. Following assessment and care commencement, we provide confirmation back to the referrer and can submit structured care updates to social workers, community nurses, or GPs as agreed.