Bringing care, companionship & reducing isolation across Chesterfield & Derbyshire.
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ABOUT PRIME YEARS CARE AGENCY

Home Care That Puts
Human Connection First

Compassionate care and meaningful connection, shaped around the way you want to live.

Explore Our Care Services → Speak to Our Team →

From regular home visits to live-in care, we provide flexible support shaped around you and the way you want to live.

01246 380721

At Prime Years Care Agency, we believe good care is about more than meeting someone's practical needs.

It is about knowing the person behind the care plan — their routines, preferences, relationships, independence, and the things that make everyday life meaningful.

We provide person-centred care and support in people's own homes, helping individuals live safely, comfortably, and as independently as possible while remaining connected to the people and communities around them.

Our Guiding Approach

Listen. • Understand. • Support. • Connect.
Heritage & Foundation

More than 20 years experience

After more than 20 years working in care, we have seen first-hand how much difference good care can make — but also how easy it can be for the person behind the care to become lost amongst routines, schedules, and tasks.

We wanted to create something different. A care service where connection matters as much as the care itself. Where taking the time to talk, listen and understand someone is not an extra — it is part of good care.

Because sometimes it is not the task that someone remembers. It is the person who sat with them, listened to their story, encouraged them to get out, shared a cup of tea, or simply made them feel less alone.

More than care. More than a task. A human connection.
View Our Home Care Services →
Our Guiding Beliefs

Why Prime Years?

We created Prime Years Care Agency because we believe people deserve care that feels personal, respectful, and genuinely human. When someone begins to need care, we want to help them continue living life on their own terms — with the right support around them.

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Dignity

Treating every person with respect and protecting their privacy, choices, and individuality.

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Independence

Supporting people to do as much as they can for themselves, rather than doing everything for them.

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Connection

Helping people stay connected to family, friends, interests, and the communities that matter to them.

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Consistency

Providing reliable care and building relationships people can truly depend on and trust.

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Compassion

Taking the time to listen, understand, and respond with genuine warmth and kindness.

Flexible Services

Care that fits around your life

Tailored support options designed to preserve your lifestyle and independence at home.

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Hourly Visiting Care

Personalised support in your own home, helping you remain independent, comfortable, and connected to everyday life.

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Live-In Care

Dedicated one-to-one support at home, providing continuity, companionship, and reassurance around the clock.

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Companion Care

Meaningful companionship and practical support to help reduce isolation and keep you connected to the people and things you enjoy.

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Support Beyond Care

Sometimes you need more than care. We help with the little things that make staying at home easier, from signposting to practical support.

Real Stories

What our clients say

"Real care is measured by the difference it makes."

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“They don't just come in and complete the care. They take the time to know Mum as a person.”

“She looks forward to her visits now, and that has made such a difference to her confidence.”

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“Having a live-in carer has given me the confidence to remain in my own home.”

“My carer understands my routines and respects my independence, while being there when I need support.”

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“After an injury, I worried about who would look after my independence.”

“The support I received gave me the right balance of care and freedom, helping me get back on my feet.”

Regulated Standards • Trusted Care Accreditations
🛡️ Care Quality Commission (CQC) Standards
⭐ Care Choices Directory
🏆 Homecare.co.uk
Simple Process

Three simple steps to start your care

1 — TALK TO US

Have a friendly, no-obligation conversation with our team about your needs, your routines and what matters most to you.

2 — UNDERSTAND YOUR NEEDS

We’ll take the time to understand you, your home, and your goals. We’ll discuss how we can help you stay safe, comfortable, and independent at home.

3 — AGREE YOUR SUPPORT

Together, we’ll agree the support that feels right for you and plan the next steps.

Start Your Care →
Our Philosophy

Home Is Best

‘Because home is more than a place — it’s where life, memories and independence live.’

🪑 Your Favourite Chair

It might seem like an ordinary chair, but perhaps you've sat in it every morning for years. It is familiar, comfortable, and part of the home you know. We believe those little things matter.

☕ Your Kitchen

The kitchen holds more than cupboards and appliances. It is where meals have been prepared, celebrations have happened and everyday memories have been made. Being able to remain in your own kitchen means keeping a part of the life you've built.

⏰ Your Routines

Perhaps you like your morning tea at a certain time, your favourite programme in the afternoon or your evening routine just so. Good care should fit around the person, not ask the person to fit around the care.

🌳 Your Neighbourhood

The familiar faces, the local shop, the favourite park or simply knowing the streets around you can provide a sense of belonging. Staying connected to your community can help people feel independent, confident, and part of everyday life.

Our role is not to take over someone's life. It is to provide the support they need while helping them remain comfortable, confident, and involved in everyday life.

Home is best when you can continue to live life your way, with the right support around you.
Comprehensive Support

More Than a Care Service

Supporting you means looking beyond the care task. We don't simply arrive, complete tasks and leave — where we can, we go the extra mile.

Connection Time

A little more time to connect

Sometimes you don't need another task completed — you just want to talk. If you would like to spend a few extra minutes talking with your carer at the end of your scheduled visit, we offer an additional ten minutes of connection time at no extra charge, where circumstances allow.

Because sometimes being listened to matters too.

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+10 Mins
Complimentary Connection
Practical Navigation

Helping with the things around care

Sometimes the support you need isn't something your care worker can provide directly — but that doesn't mean we can't help you find the right solution.

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Housekeeping

Help finding trusted local support to keep your home comfortable, safe, and cared for.

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Pet Care

Helping you find practical support with looking after a much-loved family dog or cat.

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Bus Passes

Support with renewing your concessionary bus pass so you stay connected to your area.

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Community Services

Connecting you with local clubs, coffee mornings, day centres, and social groups.

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Practical Support

If something is making daily life difficult, talk to us. We’ll do our best to help you find the right solution.

Join Our Team

Do you want to make a difference in someone’s life?

Join our care team where people come first. Whether you’re an experienced care professional or looking to build a rewarding career in care, you’ll be supported to develop, grow, and make a genuine difference.

Prime Years Care team sharing a warm moment and cup of tea in the staff lounge
High Standards

Our commitment to quality

As a growing care agency, we are committed to building a service where quality, safety and continuous improvement are part of everyday practice.

Our carers are carefully recruited and supported, with appropriate training and ongoing development relevant to their roles.

We also believe that good care should never stand still. We listen to the people we support, their families and our care team so that we can continue learning and improving.

Because good care is never just about doing things right. It is about doing the right things for the person.
Helpful Guides

Latest Resources

Practical advice, guidance and insights to help you navigate care choices with confidence.

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Understanding Home Care

What to consider when you or someone you love may need support at home.

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Staying Independent at Home

Practical ideas and support that can help you remain confident and comfortable at home.

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Supporting a Loved One After Hospital

Helpful guidance for families preparing for a safe and supported return home after a hospital stay.

View all resources →
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To help you live well, stay connected and feel confident in the place you call home.

Home is Best.

Care Options → Speak to Us →